| RETURN AND EXCHANGE POLICY |
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| 1. Exchange Requests |
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To initiate an exchange, contact us via email at or WhatsApp on +91- 98290 50548 within 24-48 hours of receiving your order.
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| Email: jaipurjewelleryhouse@yahoo.com |
| 2. Return/Exchange Policy |
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You have 7 days from the date you receive your item to request a return or exchange.
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| 3. Eligibility for Returns |
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The item must be in the same condition as received, unworn or unused, with tags, and in the original packaging. You must provide the receipt or proof of purchase.
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| 4. Return Process |
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Contact us within 7 days of receiving your item to request a return. All eligible items can be returned for a credit coupon. Credit Coupon: The full amount of the returned item (excluding shipping costs) will be credited to a coupon code. This coupon will be valid for any future purchase on our website within 30 days.
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| 5. Contact Information |
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For return inquiries, please email us at jaipurjewelleryhouse@yahoo.com
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| 6. Damages and Issues |
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We will check your order upon arrival and notify us immediately if the item is defective, damaged, or if you received the wrong item. Do contact us via email & WhatsApp, so we can assess and resolve any issues promptly.
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| 7. Exchanges |
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We offer exchanges for items of the wrong size, wrong product or if they are defective or damaged. This must be done within the 7 day return/exchange window. Requests outside this period will not be accommodated.
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| 8. Exceptions / Non-Returnable Items |
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Certain items are ineligible for return, including but not limited to:
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| Gift Coupons/Cards |
| Credit Coupons Purchased |
| Duplicate/Wrong articles |
| EOSS Period purchased |
| Purchased on discounts/schemes/offers |
